My Dopod 838 Pro (aka HTC Tytn aka Hermes 100) decided it was time to provide me an infamous whitescreen problem that affects various HTC variants.
XDA Developers suggest that the fix is to open the unit, and put foam over certain parts around the dpad and b/ween the dpad and the screen. Other users have added more of this double sided sticky foam to other areas of the unit where the suggested areas dont work. In addition, tightening or loosening the screws in the unit seems to work too.
Its not a 100% surefire way, some users have reported after that they still get the problem just less often. The most surefire way to fix seems to replace the DPAD housing or the motherboard or use hot air and re-solder the ATI graphics chip. I think when it comes to hot air gun or precision soldering, then I’ll consider the experts, however the HTC authorised repairer ‘Phonetec’ does not have a good reputation whatsoever. I hope I dont need to excercise this option and can perhaps use an alternate phone repairer (since its not a warranty fix.)
I’ll probably address this next weekend when I have a bit of time. Some good links I found in the meantime:
Review of the HTC Touch Pro – the phone I’ll get if its uneconomical to repair this one…. though it now seems I’ll have to seriously consider the support options
Pocket Informant 8 – A tool I’ll be getting once the phone is fixed that shows your agenda on today screen and other useful calendar/task/contact helps.