I took the opportunity to listen to play back our interview notes from the first two meetings. Since I volunteered to do mock up reports to find out what extra data we hadn’t yet considered for the ‘domain model’, it made sense.
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Shock horror, our tutors were right. There is a plethora of things that the client wants. They don’t know how to ask for it. But they are concerned with the demographic of memberships.
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On a good note, the client has been good and got in touch with our host over the last week. The host has assigned the client a new account manager and I’ve been able to forward our requests, which are now sitting with their ‘technical department’.
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